Privacy Policy
In compliance with the General Data Protection Regulation (GDPR)
Last updated: May 2026
1. Introduction
Real Estate Brothers (hereinafter “we”, “our” or “the company”) is committed to protecting the privacy of its users, visitors and clients. This Privacy Policy describes how we collect, use, store and protect your personal data, in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and applicable national legislation.
This policy applies to the website realestatebrothers.pt and to all services provided by Real Estate Brothers.
2. Data Controller
The Controller of your personal data is:
Real Estate Brothers
Email: apoio@realestatebrothers.pt
Phone: (+351) 923 329 640
Website: realestatebrothers.pt
For any question relating to the protection of your personal data, you can contact us through the means indicated above.
3. Personal Data Collected
3.1. Data provided directly by you
When interacting with our website or services, we may collect the following personal data:
First and last name
Email address
Phone number
Information about the property (location, typology, state of repair)
Financial situation relevant to assessing an offer (where applicable)
Messages and communications sent through the contact form
Other data you decide to share voluntarily
3.2. Data collected automatically
When you visit our website, we automatically collect certain technical information, including:
IP address
Browser type and version
Operating system
Pages visited and time spent
Traffic source (referral)
Cookie data and similar technologies
4. Purposes and Legal Basis for Processing
We process your personal data for the following purposes:
4.1. Responding to requests and contacts
Legal basis: Performance of pre-contractual steps (Art. 6(1)(b) GDPR).
We use your data to respond to your requests, send property purchase offers and schedule strategy meetings with our team.
4.2. Provision of services
Legal basis: Performance of a contract (Art. 6(1)(b) GDPR).
We process the data necessary for the management and execution of property purchase services and real estate investment intermediation.
4.3. Compliance with legal obligations
Legal basis: Compliance with legal obligations (Art. 6(1)(c) GDPR).
We may process personal data to comply with applicable legal obligations, in particular in tax, notarial and anti-money-laundering matters.
4.4. Legitimate interest
Legal basis: Legitimate interest (Art. 6(1)(f) GDPR).
We use data for statistical analysis of the website, improvement of our services and fraud prevention.
4.5. Marketing and communications (with consent)
Legal basis: Consent (Art. 6(1)(a) GDPR).
If you give us your consent, we may send you information about investment opportunities, ongoing projects or other relevant content. You can withdraw your consent at any time.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve the browsing experience. Depending on your preferences, the following may be used:
Necessary cookies: essential for the website to function, they cannot be disabled.
Functional cookies: enable advanced features such as social media sharing.
Analytics cookies: collect information about how visitors use the website (e.g. Google Analytics), in an aggregated and anonymised form.
Advertising cookies: allow personalised ads to be shown based on your browsing behaviour.
You can manage your cookie preferences through the consent panel available on the website or through your browser settings. Disabling certain cookies may affect the functionality of the site.
6. Sharing Data with Third Parties
We do not sell your personal data to third parties. We may share it in the following situations:
Service providers: partners who support us in delivering our services (e.g. email services, CRM platforms, accounting), who process the data under our instructions and with guarantees of GDPR compliance.
Legal and notarial professionals: in purchase and sale processes or documentation regularisation, when necessary.
Competent authorities: when required by law or court order.
Potential investors or partners: in anonymised form or with your express consent, for presenting opportunities.
Whenever we use subprocessors, we ensure the existence of data processing agreements that safeguard the protection of your information.
7. International Data Transfers
As a rule, your data is processed within the European Economic Area (EEA). If any service provider transfers data to third countries, we ensure that such transfer is carried out with appropriate safeguards, in particular through standard contractual clauses approved by the European Commission.
8. Data Retention Period
We keep your personal data only for the period necessary for the purposes that justified its collection, in particular:
Contact and request data: up to 2 years after the last contact, unless there is an active contractual relationship.
Contractual data: for the period required by law (as a rule, 10 years for tax and notarial documentation).
Marketing data: until consent is withdrawn.
Analytics cookie data: as defined in the respective provider's policy (typically 13 to 26 months).
After the applicable period ends, the data is securely deleted or anonymised.
9. Your Rights
Under the GDPR, you have the following rights in relation to your personal data:
Right of access: to obtain confirmation of whether we process your data and to access a copy of it.
Right to rectification: to correct inaccurate or incomplete data.
Right to erasure (“right to be forgotten”): to request the deletion of your data, where applicable.
Right to restriction of processing: to restrict how we process your data in certain circumstances.
Right to portability: to receive your data in a structured, machine-readable format.
Right to object: to object to the processing of your data for certain purposes, including direct marketing.
Right not to be subject to automated decisions: not to be subject to decisions based solely on automated processing that produce significant effects.
Right to withdraw consent: at any time, without affecting the lawfulness of processing carried out on the basis of consent previously given.
To exercise any of these rights, you can contact us via the email apoio@realestatebrothers.pt. We will respond within a maximum of 30 days, and this period may be extended in cases of particular complexity.
10. Right to Lodge a Complaint
If you consider that the processing of your personal data infringes the GDPR or applicable national law, you have the right to lodge a complaint with the competent supervisory authority:
Comissão Nacional de Proteção de Dados (CNPD)
Website: CNPD
Address: Rua de São Bento, n.º 148-3.º, 1200-821 Lisbon
Email: geral@cnpd.pt
We encourage you to contact us first so that we can resolve any concern directly.
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or accidental disclosure. These measures include:
Secure connections (HTTPS/SSL) on the website
Access control to internal systems
Staff training in data protection
Periodic review of security measures
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay.
12. Data of Minors
Our website and services are not intended for persons under 18 years of age. We do not intentionally collect personal data from minors. If you become aware that we have inadvertently collected a minor's data, we will proceed with its immediate deletion. If you hold parental responsibility and have concerns in this regard, contact us via the email apoio@realestatebrothers.pt.
13. Links to Third-Party Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or the content of those websites. We recommend that you read their respective privacy policies before providing any personal data.
14. Changes to This Policy
We reserve the right to update this Privacy Policy whenever necessary, in particular due to legislative changes or changes to our services. The updated version will be published on the website with the revision date indicated. We recommend that you consult this page periodically.
For substantial changes that affect your rights, we will seek to notify you appropriately (e.g. by email, if we have your contact).